What information do we collect?
At Touchstone Essentials, we collect information from you when you register on our site, place an order, subscribe to our newsletters or text messages, respond to surveys or communicate with us.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
At your discretion, you may, however, visit our site anonymously.
What do we use the information for?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.
Your information, whether public or private, will never be sold, exchanged or given to any other company for any reason without your consent, other than for the express purpose of delivering a requested service or purchased product.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive or credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites’ or service providers’ systems to recognize your browser and capture and remember certain information.
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.getemails.com/optout.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting business, or servicing you, so long as they agree to keep the information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site.
Email and SMS policies
We are committed to keeping your e-mail address and phone number confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless compelled to do so by law.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Opting out of email and text communications
Our site provides users the opportunity to opt-out of receiving email communications from us by reading the unsubscribe instructions located at the bottom of any e-mail newsletter or promotional email received from us at any time.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.
Use of external links
Our blog and website may contain links to other websites. and we are not responsible for the content or accuracy of information found on any linked site.
Intellectual property rights
The information on our website is protected by applicable copyright and trademark law. All copyrights, trademarks and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors. The use of our trademarks, content and intellectual property is forbidden without express written consent.
Use of testimonials
In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:
Testimonials that appear on this site may be received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products or services in some way. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products or services. Some may be shortened or edited for length or clarity but are otherwise provided verbatim.
Testimonials are provided as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed and the opinions are strictly the views of the testimonial source.
The testimonials are never intended to make claims that our products and or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.